.page-faq {
  --faq-soft-ink: rgba(16, 21, 28, .74);
  --faq-line: rgba(16, 21, 28, .12);
  background: var(--paper);
  color: var(--ink);
  font-family: var(--font-body);
  overflow-x: hidden;
}

.page-faq img {
  max-width: 100%;
  height: auto;
}

.page-faq .faq-crumb {
  padding-top: clamp(12px, 2.2vw, 18px);
}

.page-faq .faq-h2 {
  font-family: var(--font-head);
  font-size: clamp(23px, 3.4vw, 34px);
  font-weight: 800;
  letter-spacing: -.01em;
  line-height: 1.24;
  margin: 0;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  margin-top: clamp(10px, 2vw, 16px);
  padding: clamp(34px, 7vw, 74px) 0 clamp(38px, 7vw, 82px);
  background: linear-gradient(118deg, #0C4A44 0%, #1B6FD6 56%, #6C3DF0 100%);
  color: var(--white);
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background: repeating-linear-gradient(90deg, rgba(255, 255, 255, .07) 0 2px, transparent 2px 42px);
  pointer-events: none;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  left: -6%;
  right: -6%;
  bottom: -46%;
  height: 62%;
  background: repeating-linear-gradient(45deg, rgba(242, 183, 5, .16) 0 2px, transparent 2px 22px);
  transform: skewY(-5deg);
  pointer-events: none;
}

.page-faq .faq-hero__grid {
  position: relative;
  z-index: 1;
  display: grid;
  gap: clamp(22px, 4vw, 40px);
  align-items: center;
}

.page-faq .faq-hero__text .kicker {
  color: var(--sun);
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .24em;
  margin: 0 0 12px;
}

.page-faq .faq-hero__title {
  font-family: var(--font-head);
  font-size: clamp(29px, 7.4vw, 56px);
  font-weight: 900;
  line-height: 1.08;
  letter-spacing: -.02em;
  margin: 0 0 16px;
}

.page-faq .faq-hero__lead {
  font-size: clamp(15px, 1.9vw, 18px);
  line-height: 1.8;
  color: rgba(255, 255, 255, .92);
  max-width: 44ch;
  margin: 0;
}

.page-faq .faq-quick {
  list-style: none;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin: 22px 0 24px;
  padding: 0;
}

.page-faq .faq-quick li {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 7px 15px 7px 11px;
  border: 1px solid rgba(255, 255, 255, .45);
  border-radius: 999px;
  background: rgba(12, 74, 68, .3);
  font-size: 14px;
  font-weight: 600;
}

.page-faq .faq-quick__no {
  font-family: var(--font-mono);
  font-weight: 700;
  font-size: 13px;
  color: var(--sun);
}

.page-faq .faq-hero__cta {
  margin-top: 2px;
}

.page-faq .faq-hero__media {
  margin: 0;
  border: 3px solid rgba(255, 255, 255, .86);
  box-shadow: 10px 10px 0 rgba(12, 74, 68, .55);
  transform: rotate(-1.1deg);
  overflow: hidden;
  background: var(--deep);
}

.page-faq .faq-hero__media .media__img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 3 / 2;
  object-fit: cover;
}

/* ---------- 三条路径 ---------- */
.page-faq .faq-paths {
  padding: clamp(40px, 7vw, 78px) 0;
  background: var(--paper);
  border-bottom: 1px solid var(--mist);
}

.page-faq .faq-paths__sub,
.page-faq .faq-ask__sub {
  margin: 10px 0 0;
  color: var(--faq-soft-ink);
  font-size: 15.5px;
  line-height: 1.75;
  max-width: 48ch;
}

.page-faq .faq-steps {
  list-style: none;
  margin: clamp(22px, 3.4vw, 36px) 0 0;
  padding: 0;
  display: grid;
  gap: 16px;
}

.page-faq .faq-step {
  position: relative;
  background: var(--white);
  border: 1px solid var(--mist);
  border-top: 4px solid var(--grass);
  border-radius: var(--radius);
  padding: 20px 20px 22px;
  box-shadow: var(--shadow-card);
  transition: transform var(--dur) ease, box-shadow var(--dur) ease;
}

.page-faq .faq-step:nth-child(2) {
  border-top-color: var(--sky);
}

.page-faq .faq-step:nth-child(3) {
  border-top-color: var(--neon);
}

.page-faq .faq-step:hover {
  transform: translateY(-4px);
}

.page-faq .faq-step__no {
  display: inline-block;
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .1em;
  padding: 4px 9px;
  margin-bottom: 14px;
  color: var(--white);
  background: var(--grass);
  border-radius: 2px;
}

.page-faq .faq-step:nth-child(2) .faq-step__no {
  background: var(--sky);
}

.page-faq .faq-step:nth-child(3) .faq-step__no {
  background: var(--neon);
}

.page-faq .faq-step__title {
  font-size: 19px;
  font-weight: 800;
  line-height: 1.35;
  margin: 0 0 10px;
}

.page-faq .faq-step__text {
  margin: 0 0 16px;
  font-size: 15.5px;
  line-height: 1.78;
  color: var(--faq-soft-ink);
}

.page-faq .faq-step__link {
  display: inline-block;
  font-size: 14.5px;
  font-weight: 700;
  color: var(--sky);
  text-decoration: none;
  border-bottom: 2px solid var(--sun);
  padding-bottom: 2px;
  transition: color var(--dur) ease, border-color var(--dur) ease;
}

.page-faq .faq-step__link:hover,
.page-faq .faq-step__link:focus-visible {
  color: var(--neon);
  border-color: var(--neon);
}

/* ---------- 问答区 ---------- */
.page-faq .faq-ask {
  background: var(--soft);
  padding: clamp(40px, 7vw, 84px) 0;
}

.page-faq .faq-ask__head {
  max-width: 46ch;
}

.page-faq .faq-ask__grid {
  margin-top: clamp(24px, 4vw, 40px);
  display: grid;
  gap: 24px;
}

.page-faq .faq-index__label {
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .24em;
  color: var(--deep);
  margin: 0 0 12px;
  padding-left: 10px;
  border-left: 4px solid var(--sun);
}

.page-faq .faq-index__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 8px;
}

.page-faq .faq-index__list a {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 11px 14px;
  background: var(--white);
  border: 1px solid var(--mist);
  border-left: 4px solid var(--sky);
  border-radius: var(--radius);
  color: var(--ink);
  font-size: 15px;
  font-weight: 600;
  text-decoration: none;
  transition: transform var(--dur) ease, border-color var(--dur) ease, background var(--dur) ease;
}

.page-faq .faq-index__list a:hover,
.page-faq .faq-index__list a:focus-visible {
  transform: translateX(4px);
  border-left-color: var(--neon);
  background: var(--paper);
}

.page-faq .faq-index__no {
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 700;
  color: var(--grass);
}

.page-faq .faq-group + .faq-group {
  margin-top: clamp(30px, 5vw, 52px);
}

.page-faq .faq-group__title {
  display: flex;
  align-items: center;
  gap: 12px;
  font-size: clamp(20px, 3vw, 27px);
  font-weight: 800;
  letter-spacing: -.01em;
  margin: 0 0 18px;
  padding-bottom: 10px;
  border-bottom: 3px solid var(--ink);
}

.page-faq .faq-group__no {
  font-family: var(--font-mono);
  font-size: 14px;
  font-weight: 700;
  color: var(--ink);
  background: var(--sun);
  padding: 3px 8px;
  border-radius: 2px;
}

.page-faq .faq-item {
  background: var(--white);
  border: 1px solid var(--mist);
  border-radius: var(--radius);
  margin-bottom: 10px;
  overflow: hidden;
  transition: border-color var(--dur) ease, box-shadow var(--dur) ease;
}

.page-faq .faq-item[open] {
  border-color: var(--sky);
  box-shadow: 4px 4px 0 rgba(27, 111, 214, .16);
}

.page-faq .faq-item__q {
  position: relative;
  cursor: pointer;
  list-style: none;
  padding: 15px 46px 15px 18px;
  font-size: 16.5px;
  font-weight: 700;
  line-height: 1.55;
  color: var(--ink);
}

.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__q::after {
  content: "+";
  position: absolute;
  right: 16px;
  top: 50%;
  transform: translateY(-50%);
  font-family: var(--font-mono);
  font-size: 22px;
  line-height: 1;
  color: var(--sky);
}

.page-faq .faq-item[open] .faq-item__q::after {
  content: "–";
  color: var(--sticky);
}

.page-faq .faq-item__a {
  padding: 0 18px 18px;
  font-size: 15.5px;
  line-height: 1.8;
  color: var(--faq-soft-ink);
}

.page-faq .faq-item__a p {
  margin: 0 0 10px;
}

.page-faq .faq-item__a p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-item__a a {
  color: var(--sky);
  font-weight: 700;
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-item__a a:hover,
.page-faq .faq-item__a a:focus-visible {
  color: var(--neon);
}

.page-faq .faq-figure {
  margin: 0 0 18px;
  max-width: 380px;
  padding: 10px 10px 12px;
  background: var(--white);
  border: 1px solid var(--mist);
  box-shadow: var(--shadow-card);
  transform: rotate(-.8deg);
}

.page-faq .faq-figure .media__img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 5 / 6;
  object-fit: cover;
}

.page-faq .faq-figure__cap {
  margin-top: 10px;
  font-size: 13px;
  line-height: 1.6;
  color: var(--faq-soft-ink);
}

.page-faq .faq-note {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 12px;
  margin: 0 0 16px;
  padding: 12px 16px;
  background: var(--sticky);
  color: var(--white);
  font-size: 14.5px;
  font-weight: 700;
  line-height: 1.6;
  transform: rotate(-1.1deg);
  box-shadow: 4px 5px 0 rgba(16, 21, 28, .16);
  transition: transform var(--dur) ease;
}

.page-faq .faq-note:hover {
  transform: rotate(0deg);
}

.page-faq .faq-note__label {
  flex: 0 0 auto;
  font-family: var(--font-mono);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .14em;
  padding: 3px 8px;
  background: rgba(16, 21, 28, .3);
  border-radius: 2px;
}

/* ---------- 联系与工单 ---------- */
.page-faq .faq-help {
  background: var(--deep);
  color: var(--paper);
  padding: clamp(40px, 7vw, 84px) 0;
}

.page-faq .faq-help .kicker {
  color: var(--sun);
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .24em;
  margin: 0 0 12px;
}

.page-faq .faq-help .faq-h2 {
  color: var(--white);
}

.page-faq .faq-help__text {
  margin: 14px 0 20px;
  max-width: 42ch;
  font-size: 15.5px;
  line-height: 1.8;
  color: rgba(247, 244, 236, .85);
}

.page-faq .faq-help__cta {
  color: var(--white);
  border-color: rgba(247, 244, 236, .5);
}

.page-faq .faq-help__cta:hover,
.page-faq .faq-help__cta:focus-visible {
  background: var(--paper);
  color: var(--deep);
  border-color: var(--paper);
}

.page-faq .faq-help__list {
  margin: 0;
  border: 1px solid rgba(255, 255, 255, .2);
  border-radius: var(--radius);
  overflow: hidden;
}

.page-faq .faq-help__row {
  display: grid;
  gap: 4px;
  padding: 14px 16px;
  background: rgba(255, 255, 255, .04);
  border-bottom: 1px solid rgba(255, 255, 255, .14);
}

.page-faq .faq-help__row:last-child {
  border-bottom: 0;
}

.page-faq .faq-help__row dt {
  font-family: var(--font-mono);
  font-size: 12.5px;
  font-weight: 700;
  letter-spacing: .12em;
  color: var(--sun);
}

.page-faq .faq-help__row dd {
  margin: 0;
  font-size: 15.5px;
  font-weight: 600;
  line-height: 1.65;
  color: var(--paper);
  overflow-wrap: anywhere;
}

.page-faq .faq-help__mail {
  font-family: var(--font-mono);
  font-weight: 700;
}

/* ---------- 响应式 ---------- */
@media (min-width: 560px) {
  .page-faq .faq-help__row {
    grid-template-columns: 104px minmax(0, 1fr);
    gap: 16px;
    align-items: baseline;
  }
}

@media (min-width: 780px) {
  .page-faq .faq-steps {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 20px;
  }
}

@media (min-width: 880px) {
  .page-faq .faq-help__grid {
    display: grid;
    grid-template-columns: minmax(0, .9fr) minmax(0, 1.1fr);
    gap: clamp(32px, 5vw, 64px);
    align-items: start;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr);
    gap: clamp(30px, 4.5vw, 60px);
  }
}

@media (min-width: 960px) {
  .page-faq .faq-ask__grid {
    grid-template-columns: 236px minmax(0, 1fr);
    gap: 46px;
    align-items: start;
  }

  .page-faq .faq-index {
    position: sticky;
    top: 96px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-step,
  .page-faq .faq-note,
  .page-faq .faq-hero__media,
  .page-faq .faq-figure,
  .page-faq .faq-index__list a,
  .page-faq .faq-item {
    transform: none !important;
    transition: none !important;
  }
}
<<<END>>>